Activity Guidelines
Important information to ensure your safety and enjoyment during all Centaurus Charter activities.
Last Updated: January 2026
Welcome to Centaurus Charter! To ensure a safe, enjoyable, and memorable experience for all participants, we have established these guidelines. Please read them carefully before your activity. By participating in any of our activities, you agree to follow these guidelines and accept the associated responsibilities. Our team is committed to providing you with exceptional service while maintaining the highest safety standards.
Essential Guidelines
Arrival and Timing
- Arrive at the meeting point at least 15 minutes before your scheduled time
- Late arrivals may result in shortened activity duration or forfeiture without refund
- Contact us immediately if you expect to be delayed
- Check-in with your booking confirmation and valid ID
- Be prepared for the full duration of the activity
- Activities may run slightly longer or shorter than scheduled
Age and Health Requirements
- Children must be accompanied by a responsible adult at all times
- Minimum age requirements vary by activity - check your booking details
- Pregnant women should consult with us before participating
- Disclose any medical conditions, allergies, or disabilities in advance
- Some activities require a medical clearance certificate
- Participants must be physically and mentally fit for the activity
- We reserve the right to refuse participation if safety concerns arise
Dress Code and What to Bring
- Wear comfortable, weather-appropriate clothing
- Closed-toe shoes are required for most activities
- Bring sunscreen, sunglasses, and a hat for outdoor activities
- Carry a valid photo ID and your booking confirmation
- Bring any necessary medications in original packaging
- Light jacket recommended for evening activities
- Swimwear and towel for water-based activities
- Change of clothes if activity involves water or sand
Safety and Conduct
- Follow all instructions from guides and staff members
- Use safety equipment provided (helmets, life jackets, etc.)
- Do not consume alcohol before or during activities
- No smoking in vehicles or designated non-smoking areas
- Stay with your group and follow the designated route
- Respect local customs, culture, and traditions
- Be courteous to other participants and locals
- Report any injuries or incidents immediately to staff
Photography and Media
- Photography and videography are allowed at most locations
- Professional photography may require special permits
- Drones are prohibited without prior authorization
- Do not photograph military installations or restricted areas
- Respect the privacy of other participants
- We may use photos/videos for promotional purposes
- Inform staff if you do not wish to be photographed
Personal Belongings
- Secure all valuables before starting the activity
- We are not responsible for lost, stolen, or damaged items
- Use waterproof bags for water-based activities
- Leave unnecessary valuables at your accommodation
- Mobile phones should be stored securely during activities
- Lost and found items will be held for 30 days
- Label your belongings with your name and contact information
Prohibited Items and Behaviors
- No weapons, drugs, or illegal substances
- No alcohol consumption before or during activities
- No disruptive, aggressive, or inappropriate behavior
- No littering - respect the environment
- No feeding or disturbing wildlife
- No climbing on monuments or restricted structures
- No unauthorized route deviations
- Violation may result in immediate termination without refund
Environmental Responsibility
- Follow "Leave No Trace" principles
- Use designated trash bins or take waste with you
- Respect wildlife and natural habitats
- Stay on marked trails and paths
- Minimize water usage in desert environments
- Support local communities by respecting their culture
- Choose reusable water bottles over single-use plastic
Emergency Procedures
- In case of emergency, immediately notify your guide or activity leader
- Emergency contact numbers will be provided at check-in
- First aid kits are available with all tour groups
- Guides are trained in first aid and emergency response
- Medical facilities information will be shared at the start of activities
- Travel insurance is strongly recommended for all participants
Weather and Cancellations
- Activities may be modified or cancelled due to adverse weather conditions
- We will contact you as early as possible if cancellation is necessary
- Full refunds or rescheduling options available for weather cancellations
- Check weather forecasts and dress appropriately
- Activities continue in light rain unless deemed unsafe
- Extreme heat may result in modified schedules for safety
Your Safety is Our Priority
These guidelines are designed to protect you, other participants, and our staff. Failure to comply with these guidelines may result in your removal from the activity without refund. If you have any questions or concerns about these guidelines, please contact us before your activity. Our team is always happy to provide clarification and ensure you have the best possible experience.
Have Questions About Our Guidelines?
Our team is here to answer any questions and ensure you're fully prepared for your adventure.